Return & Refund

Due to the nature of food products, we follow a strict return policy.

Returns

Food items cannot be returned once delivered unless:

  • Wrong product delivered
  • Damaged package received
  • Expired product received
  • Product is defective

Reporting an Issue

Please contact us within 48 hours of delivery.

Share:

  • Order Number
  • Product Photos
  • Package Photos
  • Delivery Label

Refund Eligibility

Refunds are approved only after verification.

Approved refunds will be processed within 5–7 business days.

Non-Returnable Items

  • Opened food packets
  • Used products
  • Products damaged after delivery
  • Orders delayed due to incorrect customer address